HELIOS SUCCESS STORY: HAND ENTERPRISE SOLUTIONS
Hand has 8,000 employees who produce more than 20,000 reimbursement sheets. This was a huge verifying workload for the accountants. By adopting the Helios system, Hand made its expenses more transparent and its processing of claims more convenient, largely improving their employees’ experience and the efficiency of the entire process.
The difficulties faced included sharing data between reimbursement and HRMS systems. As both systems were diverse and demanding, establishing connections between them was challenging. The complex expense approval rules and flyback business presented another difficulty for HAND.
Employees can make use of leisure time to report reimbursements, and managers can approve the reports at any time as the Helios system can be used as a mobile app. The authenticity and accuracy of data is ensured by the automated notification of expense details. The completion of reimbursement sheets using the mobile app is much less time consuming for employees because the automated balancing and checking is already provided by TMC suppliers. Data circulation between multiple systems helps to unite billing processes, thereby reducing redundancies and the workload of accountants.