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OMS:Order Management System



What is OMS

An order management system (OMS) is a digital way to manage the lifecycle of an order. It tracks all the information and processes, including order entry, inventory management, fulfillment and after-sales service. An OMS offers visibility to both the business and the buyer. Organizations can have near real-time insight into inventories and customers can check when an order will arrive.

HAND OMS Solutions


  • Standard Webservice interface to integrate orders from major e-commerce platforms like: Amazon, eBay, Magento, etc.

  • Configurable Synchronization frequency and order information fields mapping

  • Robust middle platform enables modular configuration and high concurrency data ingestion to handle large volume of orders during peak season

Optimized and Automatic Order Distribution
  • Platform/Channel Priority Warehouses: Define the warehouse routing based on specific platforms choice, or a list of warehouses in priority sequence, all fully configurable

  • ATP: ATP provides accurate and reliable order promise dates considering the relevant stock in real time, while protecting companies' business priorities and profitability goals.

  • Order Split Preference: Also configure the order split logic in the way you want. Full order splittable or not, order line splitable or not, define as a whole or even in customer level

  • Destination: Maintain each warehouse routing logic in a certain priority place, e.g. first look at platform preference and then check destination state specifics
  • Configure specific carrier for a given platform, or a list of carrier priorities

  • Based on pre-defined order amount range, route that order to specific carrier

  • Package weight is another common configuration point for carrier routing

  • You can even define carrier preference based on each customer

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